WingGate Government Travel Service

Courtesy Excellent Very Good Good Poor Was CTO courteous and did CTO quality control your request and return to DTS within 24 hours?

Timely Excellent Very Good Good Poor Was your ticket issued accurately and delivered to DTS in a timely manner?

Responsiveness Excellent Very Good Good Poor Was your call answered within a timely manner? Did we call back within an hour if you left a voicemail?

Accuracy Excellent Very Good Good Poor Itinerary booked accurately per your instructions.

Service Provided Excellent Very Good Good Poor Seat selection, car rental, hotel reservation.

Documents/Receipts Excellent Very Good Good Poor Was your invoice, itinerary, and passenger receipt received in a timely manner?

Overall Rating Excellent Very Good Good Poor How would you rate your overall experience?